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Tenants Guide

This information intended to inform tenants of certain important information and matters they need to be aware of as their application is processed moving into the property and vacating at the end of the tenancy.

Reserving a Property

To reserve a property you have viewed a reservation fee must be paid when you submit your application forms to cover the costs of your references and the preparation of your legal documents, this fee will be confirmed to you by your local office. We must continue advertising and showing the property to other prospective tenants but will only accept and process one formal application at a time. The property will be held for you until the processing of your application is completed.

Referencing

All persons over the age of 18 and residing at the property as their main residence will need to pay a reservation fee and be referenced whether or not they are to be named as tenants. Our referencing is carried out by an independent professional referencing company and includes all the personal, credit and employment checks you would expect to be undertaken to verify your ability to act as a responsible tenant capable of meeting their commitments as set out in the tenancy agreement.

Click to download referencing form

Cancellation of Applications

If you withdraw your application at any time, or if for any reason you do not satisfy the referencing requirements referred to above, then your reservation fee is non-refundable.